WordPress Support and Maintenance Service

We proactively maintain your WordPress website.

You can focus on your business, leave the technical matters to us.

With WordPress support and maintenance service

We actively maintain your WordPress website, keep regularly backup, update your WordPress.  It significantly reduces security risks, reduce the chance of being blacklisted, and most importantly, free up your time.

Websites without regularly update may easily be injected with malware.

Leave those tedious, time-consuming WordPress maintenance tasks to us.
You can focus on your business growth and operation.

We help you solve WordPress hack recovery problem

Service includes

  • Daily backup
    (up to 90 day retention)
  • WordPress Update (core, theme, plugins)
  • Up-time monitoring
    (We will notify you by email in case of website downtime)
  • Daily remote vulnerability scanning (standard or above plan)
  • support service (standard or above plan)

Daily Remote Backup

Automated remote backup supports you against human errors, hacking, or software/hardware issue.

Restore Service

We restore your website on demand.

Update WordPress Application

Regularly update your WordPress website, significantly reduce security threat.

24x7 Monitoring

Email alert you in case of website inaccessibility

Google Blacklist Monitoring

We proactively monitor your website status in Google Safe Browsing

Remote vulnerability scanning

We scan your website vulnerability before problem.

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Information Needed?

We need –

  • Control Panel login information, and
  • WordPress admin panel login information

Processing Time?

Initial setup shall be done in 48 hours usually.

How many site?

One single WordPress installation
(No WPMU multi-user supported)

Do you offer 24/7 support?

Our support hours are 10 AM – 6 PM Hong Kong time (GMT +0800), Monday through Friday.

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Content Update?

The service does not include website content update.

Further Development work?

Sorry, we do not provide development nor customization work at the moment.

How to pay?

You can pay by PayPal subscription or bank transfer (3 month billing)

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Can I cancel the subscription?

Yes, you can request to cancel it anytime before next billing.

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Is it 100% secure?

Unfortunately, although we actively monitor the websites, 100% security is impossible in reality.
Whenever a vulnerability found, there is a certain period of 0-day infection until the corresponding security update releases.
In case your website is hacked, we will fix/restore it for free.

If something break after update, then...?

In case there are some problem after update/upgrade, we will immediately look at it.

If the problem cannot be resolved in the short period, we will restore it to keep the website running.

About RecoverWP.com

RecoverWP.com is managed by web hosting professionals, who have been working on web hosting, WordPress website, security and vulnerabilities area since 2003.

Contact: (852) 3502-4863 | Email: support@recoverwp.com
Copyright 2015-2019 (c) Website Maintenance Service Limited

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